EDF monthly payments

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Sue
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EDF monthly payments

Post by Sue » Wed 14 Dec 2011 09:43

This is the first year that we have paid our EDF electricity bills by set monthly payments. Our final bill is online today and it would seem that we have overpaid by well over 300€. Does anyone know if EDF automatically credit it back to your bank account or do we have to apply for this to be done?
Dylan

Allan
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Re: EDF monthly payments

Post by Allan » Wed 14 Dec 2011 09:53

Sue wrote:This is the first year that we have paid our EDF electricity bills by set monthly payments. Our final bill is online today and it would seem that we have overpaid by well over 300€. Does anyone know if EDF automatically credit it back to your bank account or do we have to apply for this to be done?
I pay by prelevement and most of my bills were estimates, when they did an actual reading they credited me strataight away with the excess payment.

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polremy
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Post by polremy » Wed 14 Dec 2011 10:07

Yes, that is our experience too.
And they automatically reduce the future monthly payments too.

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Sue
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Post by Sue » Wed 14 Dec 2011 10:10

Thank you both
Dylan

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