Mac OS 10.10 Yosemite

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Smiley G
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Mac OS 10.10 Yosemite

Post by Smiley G »

If you have a Mac and are about to upgrade to Yosemite, please read the following;
If you have McAfee Internet Security for Mac installed, UN-INSTALL IT before downloading and installing......the program is not yet compatible with Yosemite.
I attach a work around for anyone who has downloaded Yosemite and found it will not install.
Hi Everyone- some of you have worked it out already- but yesterday several of us were going back and forth on another thread, and I eventually contacted apple. I'm just going to copy and paste what finally worked for all of us. Use it, don't use it, share it- up to you.


If you've made it to the status bar with the black screen and the Apple Logo (after going through the white installation page) then Yosemite has installed- its just having problems opening. Why you ask? Because of something on start-up or a third-party program. So how do you go about fixing this? Follow the steps below:

1). Hit the power button to turn your computer off
2). Hit the power button on again - hit shift right away and hold it for approx 5 seconds and let go (this will take you into Safe Mode). It may take you about 5-7 minutes to load into safe mode, this is normal
3) Under System Preferences- on the bottom menu if you have a Citrix file sharing thing on the bottom remove it. (You don't need to remove Citrix the program just the application in the system preferences)
4) Check on the third-party non-Apple programs that you have. Check to see if they are up to date. Depends on the program how you do this.
5) If you have McAfee or another antivirus remove it (I know this sounds bad- but trust me its causing loads of people not to be able to launch Yosemite).
6). When in safe mode there is a variety of things that you need to do to make sure that Yosemite will boot. First you need to go into System Preferences -> Users & Groups -> Login Items. If there is anything at all in this list what you need to do is highlight it and click the minus sign below the list. Have nothing launch at Startup. There are also some files hidden away that have to do with start-up as well. When you click on the finder menu bar choose go... then choose computer. From there there are a couple of files you need to look at. Click on your hard drive... then on library the look to see if the "startupitems" folder is empty- if you've removed everything from start-up it should be empty and this is what you want. Then look at "LaunchDaemons" file under library- there can be things in here, but if you've removed the program then make sure the startup files are deleted here as well. Then check the "LaunchAgent" file- same thing as the Daemons file needs to be done. Then go through Go -> Computer -> Your Harddrive -> System -> Library and the same 3 files as before need the same thing done to them. Important- don't remove anything from LaunchDaemons or LaunchAgent that you actually have and use.

Like I said earlier if you are on the black screen with the apple and the bar without the countdown than Yosemite is installed. You'll notice when you're in Safe Mode that its actually Yosemite. Your problem is almost guaranteed to be a program causing it not to launch so after you've tried the above if it doesn't work you're going to have to try to figure out which program is causing the problem. From my experience the programs I know are ok are: Microsoft Office, Steam, Kindle, Spotify, Google, Keka, Firefox, Flixster, Microsoft Silverlight, Textwrangler, Citrix, Origin, Twitter, Dropbox (though don't have it on startup in any of the files), Skype, and Fotor.

After you've gone through everything above then either click start -> restart or start -> shutdown (if you pick shutdown you'll have to obviously turn your computer back on). After that it should go into Yosemite finally (if it doesn't- repeat and look for the problem program)
Courtesy Apple Support Forum
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Helen
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Post by Helen »

Thank you for posting - I was contemplating upgrading to Yosemite today, but am now not so sure. There are so many other things to do on a day off than fight new software.

Has anyone managed to upgrade without these kind of difficulties?
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IPad update

Post by tubs »

I've just updated to IOS8.2 and have nothing but problems since. Screen freezes, keyboard freezes, crashes, very slow operating and clunky (technical term!) If you haven't done it yet, wait a while till Apple sorts it out.
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Post by Pearsonb »

It's 8.02. The only problem I have had is with Safari - but that has been quite a big problem


Anyway 8.1 is due out tomorrow, Monday. Can only be better.
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IPad update

Post by tubs »

My apologies. I should have said IOS 8.02.
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Post by Slarty »

If anyone uses VPN's to work from home - hold off updating - there is a known issue and the connections will not work
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Post by russell »

Sounds as if Apple have been taking lessons from Microsoft :lol: :lol:

Russell.
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Post by Allan »

russell wrote:Sounds as if Apple have been taking lessons from Microsoft :lol: :lol:

Russell.
Still Microsoft knocking then Russell :roll:

I'm getting on famously with Windows 10 it seems really good
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Post by Smiley G »

To be fair Mac OS 10.10 (Yosemite) is brilliant and works well with iOS8. I can confirm that the latest iOS update (iOS 8.1 dated 20th October) IS stable and safe to download and install. :lol: :lol:
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Post by russell »

Allan wrote: I'm getting on famously with Windows 10 it seems really good
Not surprised. It seems that alternate versions of Windows are good. 95, 2000, XP, and 7 were all good but 98, ME, Vista, and 8 all had problems.

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Post by Maximus »

Yosemite is a really good upgrade - don't worry about installing it.
If you are using McAfee tho I would get rid of it (if you can) the programme is close to being malware itself - there are free virus scanners like ClamXav which stay out of your way
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Post by russell »

Maximus wrote: If you are using McAfee tho I would get rid of it (if you can) the programme is close to being malware itself - there are free virus scanners like ClamXav which stay out of your way
Surely, if you are using a MAC, you don't really need a virus scanner.

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Post by Allan »

russell wrote:
Maximus wrote: If you are using McAfee tho I would get rid of it (if you can) the programme is close to being malware itself - there are free virus scanners like ClamXav which stay out of your way
Surely, if you are using a MAC, you don't really need a virus scanner.

Russell.
Of course you do, I have many commercial customers with Macs who have suffered from viruses.

Apple dropped its “Macs don’t get viruses” advertising line two years ago following a high-profile attack that infected over half a million computers.

Macs may be less vulnerable than Windows PCs but it would be foolish not to protect them.
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Post by Maximus »

No viruses have so far been detected 'in the wild' that can affect Mac OS X.

I use a virus scanner so that I don't pass on any infected files to other computer users
Mac people are good that way :wink:

What Allan is probably thinking of are trojans and malware, that certainly can affect a Mac - people get persuaded to install things like MACDefender and MacShield and these can mess up your Mac big time

Macs have as part of the system an anti Malware program so there is no need to install anything separate or third party, but there is a need to be vigilant about programmes you install and email/websites that you open

Here is a support document about it in detail...
https://discussions.apple.com/docs/DOC-2435

Still, it is nothing like the insane situation Windows users have to put up with - I'm surprised they all haven't got PTSD !
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Post by Allan »

Maximus wrote:
What Allan is probably thinking of are trojans and malware, that certainly can affect a Mac - people get persuaded to install things like MACDefender and MacShield and these can mess up your Mac big time

Still, it is nothing like the insane situation Windows users have to put up with - I'm surprised they all haven't got PTSD !
Absolutely correct, I used the term virus in a generic context to include malware and Trojans as most people don't really appreciate the difference. Macs have undoubtedly a safer infrastructure but they are in no way immune.

As the Mac customer base increases they will undoubtedly become a greater target, particularly because of the level of complacency that exists in the Mac user base.

I see your compulsive Windows knocking urge hasn't diminished.
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Post by Maximus »

Looks like Allan is still smarting from the Mac vs Windows thread previously

Allan don't try to hide behind that "generic context" rubbish, you were wading in with false information in the hope of tarring MacOS X with the same brush as Windows - you were wrong and should say so

I see your shilling for Microsoft hasn't diminished much either !
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Post by Allan »

Maximus wrote:Looks like Allan is still smarting from the Mac vs Windows thread previously

Allan don't try to hide behind that "generic context" rubbish, you were wading in with false information in the hope of tarring MacOS X with the same brush as Windows - you were wrong and should say so

I see your shilling for Microsoft hasn't diminished much either !
What a pile of cobblers! I gave up on the Mac versus Windows thread because you were so blinkered that it was pointless continuing.

I have no desire to tar MacOS X with any brush, I am sure it is an excellent system. I am a big fan of Apple products but that doesn't mean that I shut my eyes to everything else.

There are an awful lot of Windows users in the world that are very happy and wouldn't wish to change to a Mac. No doubt you will dismiss them all as authoritarian, naïve, or just plain stupid but maybe they are right and you are wrong, have you ever considered that possibility? I somehow doubt it.

I have never hidden my affiliation with Microsoft, indeed I make a healthy living out of them, but this thread was about Macs and Windows only came into it because once again you can't resist the urge to knock.

As for admitting I was wrong, if you don't believe that most users lump viruses, Malware and Trojans together under the general context of viruses then you are even more naïve than you are blinkered.
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Post by Maximus »

Oooh ! looks like "smarting" was a bit of an understatement !

I guess I am guilty of feeding the trolls occasionally on this topic - I'm sure they enjoy it as much as I do :twisted:

It reminds me of that other great internet debate "atheists vs christians" where one side constantly denies reality and comes up with bizarre justifications in order to continue believing something that is false

the fact is that Windows PC's get viruses and Mac's don't (at least so far) but lets not forget that you can still run Bible v1.1 on Windows eh !

Allan - have you ever admitted you were wrong ? - you should try it sometime, it really is quite liberating
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Post by Pearsonb »

Were you drunk when you wrote this, Maximus? I can see no other reason to post it. You come over as a dreadful bore.
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Post by Maximus »

Nope , totally sober but I believe in giving as good as I get

you will find if you scroll back through the comments that Allan was the first to post snide personal quips not only to me but Russell too
He also has his basic information wrong

A drunken bore is quite an insult Pearsonb - what is your justification for that ?
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Post by neil mitchell »

Well, just an idiot then. Allan has been the source of a huge amount of excellent, and my opinion unbiased, advice on this forum and I know that I (and I expect many others too) have benefited from it. Please don't nark him off, we need him.
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Post by Maximus »

well on this occasion Allan was wrong
I have many commercial customers with Macs who have suffered from viruses.

Apple dropped its “Macs don’t get viruses” advertising line two years ago following a high-profile attack that infected over half a million computers.
This statement is totally untrue

If Allan and his fan club can't handle being wrong maybe they should look at ways of expressing their frustration other than "shooting the messenger "
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Post by Helen »

It's certainly true that Apple dropped the 'macs don't get viruses' line two years ago - I remember it well.

Up until that point I'd be rather smug about the 'risk' to my mac - not so after!

It was reported in the Telegraph as this:

http://www.telegraph.co.uk/technology/a ... -Macs.html
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Post by russell »

Allan wrote: As the Mac customer base increases they will undoubtedly become a greater target, particularly because of the level of complacency that exists in the Mac user base.
That's probably true but perhaps a bigger threat is to the rapidly expanding user base of Android phones and tablets. Android is pretty secure as far as viruses are concerned, being built on the Linux kernel, but there is nothing to stop users installing apps that may contain malware and steal valuable personal data.

It's worthwhile installing a well known malware scanner such as AVG (the free version will do) and scanning any apps you install on your phone

Russell.
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Post by martyn94 »

Maximus wrote:well on this occasion Allan was wrong
I have many commercial customers with Macs who have suffered from viruses.

Apple dropped its “Macs don’t get viruses” advertising line two years ago following a high-profile attack that infected over half a million computers.
This statement is totally untrue

If Allan and his fan club can't handle being wrong maybe they should look at ways of expressing their frustration other than "shooting the messenger "
I find it difficult to get as passionate as this about anything at 0948 in the morning. And even more difficult - as a mac user, as it happens - to get passionate about anything as trivial as this at any time of day. You might as well hurl anathemas at people who use Daz rather than Omo.
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Post by neil mitchell »

Oh Allan, please don't tell me you use Daz! Have you no respect for the quality of your whites?
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Post by Maximus »

well you will all no doubt be happy to hear that Allan and I have (privately) agreed a truce - a bit of blame on both sides but hey none of us are perfect

...anyway back on the subject of viruses, malware and trojans. I think it is important to make a distinction between these as it helps the user to protect themselves
Basically malware and trojans are things that the user has installed themselves or given permission to be installed - viruses are able to install and replicate themselves
Savvy computer usage should be enough to protect yourself from most malware and trojans - if you are tempted to install a program do a search for it first, something like "MACDefender scam malware" and see what comes up.

Viruses on the other hand generally work silently without the users knowledge and this is where in my opinion Windows is flawed, Microsoft could have taken the decision a long time ago to make this sort of attack very difficult if not impossible like Mac OS X ,but it chose not to do so for commercial reasons. This left its users at the mercy of third party virus checkers like McAfee who basically demand money with menaces while slowing down your computer, bombarding you with alerts and hogging resources.
However I'm not saying anyone should be complacent, there may come a time when it isn't possible to spot the malware, or they may be able to exploit another vector that Apple or McAfee hadn't thought of

There are no easy answers to this problem, all you can do is choose what sort of environment you want to be in, look at the various companies involved and their record and hope they know what they are doing
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Post by neil mitchell »

There isn't "a bit of blame on both sides", it was you, you were being an arse.
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Post by Maximus »

what an unpleasant person you are Neil, have you got issues I should be aware of ?
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Post by neil mitchell »

It's no good trying to claim the moral high ground, you lost that already.
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