French Bank Restrictions Abroad
Posted: Thu 12 Apr 2018 21:20
Received by email
my husband and live in Ceret in France. We have a bank account with Credit Agricole. We like to travel abroad to visit family in the UK or Australia or in our camper van to Morocco to escape the harsh winters in Northern Europe and because it is cheaper for us to live in Morocco for three months whilst there. So far we have not had a problem with banks as both my husband and I have a bank card each for our joint account with two full lifetime pensions and salaries going into the bank. However, the day before we left my husband had a slight nick in his card and told the bank that he would like a new card on his return. The lady took the bank card from him, examined it and promptly put it in a shredder telling him that a new card would arrive in three weeks time. That of course was too late as we had to be in Marrakech within the week to meet friends from the airport there.
We left with only my card between us. We saw no problem with this as we expected to use this card for drawing cash with as required. Unfortunately, in Morocco, petrol stations, motorways, campsites and most shopping is with cash only, including restaurants. They do not have the machinery to take cards. Only one or two large supermarkets such as Carrefour in Marrakech do. No doubt smart hotels also. Anything and everything else is cash only. Including repairs to cars and motorhomes.
We needed a small repair to our Motorhome and fully expected to take cash from distributor to pay for this but the bank had put a limit of (they said) 500 euros a week. This would have been sufficient but the distributors kept telling us that insufficient funds were there even to draw out 50 euros. What could we do? We are in our eighties with several thousand in the bank and unable to draw out even a modest amount. We telephoned the bank to be answered by young ladies telling us that there was nothing they could do as we had used our allowance of 300 euros cash a week when we had not touched most of this. We were told by the bank to take our card to a supermarket for cash but this was not possible in Morocco either as it may be in the UK. We were &horrified. First, we had not asked for my husbands card to be taken from him until our return, second, the bank knew we were going for a three month stay, third, why can we not access our money as needs be as required? We are not stupid, we understand caution with finances but sometimes, when it is urgent we should be allowed access to funds if necessary. Especially when the money is in the bank and plenty of it. We can no longer feel that we can travel the world if the bank imposes such strict rules on us for such a modest amount. Occasionally we may need to spend more than 300 euros cash a week, rarely and only if the money is there to be spent. I remember placing £10,000 in my account to buy a sewing machine in England with it. I went to England and bought a machine for only £2000 instead but my card would not allow me to spend more than 300 euros per week. I had to phone head office for Credit Agricole to allow them to pay the money required to the shop in England. What a nightmare.
What can be done to give us, the client, more control over our spending when abroad? Especially in more third world countries where payment by card is not possible. Does the bank have to control us pensioners or any one else on what we can or cannot spend whilst traveling? In this modern age has technical advancement become detrimental to our personal freedom?
What it does mean though is that however much you may save in a bank for a lifetimes trip or simply to visit family is only allowed at so much a week according to what the bank decides and not relevant to the amount of cash you may have put aside for such a journey.
My husband and I are still in Morocco hanging around waiting for us to be able to withdraw funds from our bank account and pay our campsite in cash with sufficient cash so that we can pay out to travel home with and no indication from our bank as to how long this will take.
my husband and live in Ceret in France. We have a bank account with Credit Agricole. We like to travel abroad to visit family in the UK or Australia or in our camper van to Morocco to escape the harsh winters in Northern Europe and because it is cheaper for us to live in Morocco for three months whilst there. So far we have not had a problem with banks as both my husband and I have a bank card each for our joint account with two full lifetime pensions and salaries going into the bank. However, the day before we left my husband had a slight nick in his card and told the bank that he would like a new card on his return. The lady took the bank card from him, examined it and promptly put it in a shredder telling him that a new card would arrive in three weeks time. That of course was too late as we had to be in Marrakech within the week to meet friends from the airport there.
We left with only my card between us. We saw no problem with this as we expected to use this card for drawing cash with as required. Unfortunately, in Morocco, petrol stations, motorways, campsites and most shopping is with cash only, including restaurants. They do not have the machinery to take cards. Only one or two large supermarkets such as Carrefour in Marrakech do. No doubt smart hotels also. Anything and everything else is cash only. Including repairs to cars and motorhomes.
We needed a small repair to our Motorhome and fully expected to take cash from distributor to pay for this but the bank had put a limit of (they said) 500 euros a week. This would have been sufficient but the distributors kept telling us that insufficient funds were there even to draw out 50 euros. What could we do? We are in our eighties with several thousand in the bank and unable to draw out even a modest amount. We telephoned the bank to be answered by young ladies telling us that there was nothing they could do as we had used our allowance of 300 euros cash a week when we had not touched most of this. We were told by the bank to take our card to a supermarket for cash but this was not possible in Morocco either as it may be in the UK. We were &horrified. First, we had not asked for my husbands card to be taken from him until our return, second, the bank knew we were going for a three month stay, third, why can we not access our money as needs be as required? We are not stupid, we understand caution with finances but sometimes, when it is urgent we should be allowed access to funds if necessary. Especially when the money is in the bank and plenty of it. We can no longer feel that we can travel the world if the bank imposes such strict rules on us for such a modest amount. Occasionally we may need to spend more than 300 euros cash a week, rarely and only if the money is there to be spent. I remember placing £10,000 in my account to buy a sewing machine in England with it. I went to England and bought a machine for only £2000 instead but my card would not allow me to spend more than 300 euros per week. I had to phone head office for Credit Agricole to allow them to pay the money required to the shop in England. What a nightmare.
What can be done to give us, the client, more control over our spending when abroad? Especially in more third world countries where payment by card is not possible. Does the bank have to control us pensioners or any one else on what we can or cannot spend whilst traveling? In this modern age has technical advancement become detrimental to our personal freedom?
What it does mean though is that however much you may save in a bank for a lifetimes trip or simply to visit family is only allowed at so much a week according to what the bank decides and not relevant to the amount of cash you may have put aside for such a journey.
My husband and I are still in Morocco hanging around waiting for us to be able to withdraw funds from our bank account and pay our campsite in cash with sufficient cash so that we can pay out to travel home with and no indication from our bank as to how long this will take.