EDF account access and stuff
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EDF account access and stuff
I'm trying to log in to my EDF account from France. I usually do this from the UK without an issue. I'm getting Access Denied. I've tried it as a 'guest' so that the system doesn't know where I'm accessing from and can't track but without luck. My p.c. is the one I use in the UK. Any ideas?
Also does anyone know if we have missed the deadline to have a free compulsory 'linky' box fitted and how this is arranged if one isn't here for any length of time? Is there an English speaking helpline?
Many thanks
Also does anyone know if we have missed the deadline to have a free compulsory 'linky' box fitted and how this is arranged if one isn't here for any length of time? Is there an English speaking helpline?
Many thanks
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Re: EDF account access and stuff
The English speaking help line is +33 5 62 16 49 08
I presume that it is a french account, their iPad app blocked access from outside France for a while but your problem seems the reverse.
If you have a VPN then try connecting via that, it will think you are in the UK
I presume that it is a french account, their iPad app blocked access from outside France for a while but your problem seems the reverse.
If you have a VPN then try connecting via that, it will think you are in the UK
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Re: EDF account access and stuff
Thanks Allan; I'll give it a go. Linky issue now partially resolved as they are apparently in our area from June to November next year.