SFR internet

Problems/advice relating to your PC/Mac/Phone/Television/ Satellite TV/DVD/Blu ray......

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Mickyb123
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SFR internet

Post by Mickyb123 » Sun 26 Jul 2020 17:52

SFR have blocked my internet access saying I am in arrears with my account.
My router is fine, everything is good on the modem, just whenever we log in I get a message saying I am in arrears, I think this is from the previous owner who had an account, they were still charging him for his connection despite him selling up.
Does anyone know the correct contact for SFR and if they have an English helpline. The number they gave us in the shop is not active.
Or any other suggestions

GrahamC
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Re: SFR internet

Post by GrahamC » Mon 27 Jul 2020 00:33

If they do have an English helpline we never managed to find it. In our experience, SFR were completely and utterly useless. We switched to Orange (who do have an English helpline) and have never looked back.

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russell
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Re: SFR internet

Post by russell » Tue 28 Jul 2020 12:01

The customer service number is 1023. It is a normal French service but they are helpful and you might be lucky and get someone who speaks English.
Russell

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