Writing a formal letter of complaint or long winded explanation is difficult enough in your own language, but finding the words in French, (or any foreign language) can be a nightmare, even for a competent French speaker.

The INSTITUT NATIONAL DE LA CONSOMMATION gives you 160 standard letters to help you.

Maybe you’ve been robbed in your home and need to report it to your insurance, scammed  about the state of a second hand vehicle you bought in good faith. You may want to ask for compensation for travel gone wrong or cancelled or an accident….

Check out these model letters to help you to put your case forward or settle your disputes.