Nothing new, but continuing to do the rounds, look out for scam emails inviting carte Vitale holders to connect to, the health insurance and reimbursement site.

These fraudulent emails claim to be from the assurance maladie, displaying the logo and the website link, and can look very convincing.

In reality, the link takes you to a website that looks similar to the ameli site, but is actually a fraudulent site, set up specifically to obtain bank and credit card information (ID cards, passport, driving license, residence permit …) and home details (electricity bill, gas, telephone …).

Attention! This is an online scam called phishing. In no circumstances should you answer it!

if in doubt, go into the site independently (by putting in the full www address or Google it).

The assurance maladie reminds you that it would NEVER ask for these kind of details on line

Beware also of messages left on your answer phone presenting themselves  as coming from the CPAM Health Insurance,  asking you to call back. The purpose of this scam is to connect you with  a highly surcharged number in order to extract money which will show up on your phone bill. Under no circumstances should you follow up on it.

The only CPAM number you should expect to see is  3646 (free service + cost of the call).

Phishing and Pharming

Phishing’ is the sending of a fraudulent email falsely claiming to be an established business, in order to obtain personal details (bank accounts, passwords), which are then used for identity theft.
Pharming is slightly different. Instead of relying upon the victim accepting a “bait” message, it re-directs them to a bogus Web site even though they have typed the correct address of the site they are trying to access. (Don’t ask me how they do it!)
You can check whether a site is fraudulent by double-clicking on the padlock at the bottom of your screen, which will bring up details of the site certificate.
No genuine bank, building society or public service will ever ask you for personal details by email.

For more information on this piracy and how to protect yourself, visit ANSSI (Agence nationale de la sécurité des systèmes d’information) for tips and info on computer security.


  1. We received a text message to say our carte vital we’re ready and it appears after we paid for delivery the text and email is fake.

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