CAR RENTAL IN FRANCE
So, it’s that time of year when the sun is shining family are arriving, or perhaps you’re just itching to get away for a bit.
Who you gonna call? No, not them—you’ll just end up covered in green slime. It’s time for car rental and all that it entails.
To help you dodge last-minute panic and post-holiday financial shocks, we at P-O Life have compiled a helpful list of dos and don’ts. While nothing here is in strict order of importance, each point could save you time, money, or both.
Before You Book: Prep is Key
- Allow Plenty of Time. Sure, sometimes life’s a rush. But if you can plan ahead, do it.
- Research rental companies
- Look at reviews, compare prices, check locations.
- Account for language barriers: If you’re renting in a foreign country, allow extra time to translate documents and handle conversations.
- Don’t rush collection or drop-off—especially if it’s your first rental in the area.
Check Your Documentation
Obvious, yes. But it’s amazing how often this trips people up.
- Driver’s licence: Is it valid and current?
- Passport and credit card: Double-check expiry dates.
- Age limits: Many rental companies require drivers to be 21 or 25, and may charge a “young driver” fee. Make sure any additional drivers meet the criteria too.
Check Their Documentation
- Insurance: Does the included coverage meet your needs? If not, top-up policies are available through independent providers—and sometimes through your credit card.
- Rental agreement: Read the small print. Watch for hidden fees, unclear terms, and unexpected restrictions. Don’t agree to anything you’re not happy with.
When You Collect the Vehicle
- Inspect the vehicle thoroughly. Don’t rush this. Walk around the car with the company rep.
- Note all damage, no matter how small.
- Photograph/video everything with timestamps. This documentation could be crucial later.
Accessories & Equipment
There are two things that could cost you big if overlooked:
- Safety Kit-French law requires a warning triangle and at least one high-vis vest in the car.
- Crit’Air Sticker-Needed to drive through certain French cities with clean air zones (think French ULEZ).
- Fines range from €68 to €180 for non-compliance.
Planning to Cross Borders?
Especially relevant for P-O residents or visitors who might nip into Spain.
- Notify the rental company: There’s often a cross-border fee to cover additional insurance and taxes.
- Check restrictions: Some companies don’t allow high-value vehicles across borders or may limit specific destinations.
- Read the fine print again.
Returning the Car
Before You Return
- Cleanliness: Is the car supposed to be clean? Check your paperwork.
- Fuel: Top up to the agreed level. Keep fuel receipts as proof.
️ Final Inspection
- Repeat your original inspection with a company rep present.
- Again, take photos/video, timestamped.
In Case of Disputes
Feel you’ve been unfairly charged? Stay calm and follow these steps:
- Contact the rental agency directly. Request a review of your bill against your original agreement.
- Escalate to the complaints department if your concerns aren’t addressed.
- Still stuck? Contact an external mediator like:CMAP (Centre de Médiation d’Arbitrage de Paris)
Médiateur des Mobilians
Use the EU Online Dispute Resolution platform, especially if the company operates online and within the EU. They are required to inform consumers of this option.
Final Thought
Car rental doesn’t have to be stressful—just detailed. Give yourself time, read everything, take pictures, and hold onto receipts. Do that, and you’ll soon be cruising along in your shiny rental, worry-free.